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Visit 1561 W 7000 S, Suite 201, West Jordan, UT 84084
Hours Mon–Tue 8-5, Wed 10-5, Thur Surgery, Fri 8–12
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Privacy Policy

Effective Date:7/20/2026

Foot & Ankle Specialists, PLLC respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website, submit a form, request an appointment, use online resources, or interact with links provided on this website.

This policy applies to information collected through this website. It does not replace any Notice of Privacy Practices that may apply to protected health information handled by the clinic as part of patient care.

1. Who We Are

Foot & Ankle Specialists, PLLC is a podiatry practice located in West Jordan, Utah. The practice provides foot and ankle care for patients with concerns such as heel pain, sports injuries, bunions, diabetic foot concerns, toenail conditions, wounds, ankle injuries, custom orthotics needs, and other podiatric conditions.

Our website address is: https://healthierfeet.com/

2. Information We May Collect

We may collect information that you voluntarily provide through this website, including:

  • Name
  • Email address
  • Phone number
  • Preferred appointment date or time
  • Preferred contact method
  • Brief reason for contacting the office
  • Messages submitted through contact or appointment request forms
  • Information needed to respond to website inquiries

We may also collect limited technical information automatically when you visit the website, such as browser type, device type, pages visited, referring pages, general location information, IP address, and site usage data.

3. Health-Related Information Submitted Through the Website

If you submit health-related information through a website form, we may use it to respond to your inquiry or appointment request. However, general website forms are not intended for detailed medical histories, emergency concerns, medical record uploads, highly sensitive medical information, Social Security numbers, or full insurance identification numbers.

Please do not use website forms for emergencies. If you are experiencing a medical emergency or urgent health concern, call 911 or seek immediate medical care.

4. How We Use Information

We may use information collected through this website to:

  • Respond to contact form submissions.
  • Respond to appointment requests.
  • Contact you by phone, email, or another method you provide.
  • Provide information about office location, services, insurance, or scheduling.
  • Improve website content, layout, performance, and user experience.
  • Maintain website security and prevent misuse.
  • Comply with legal, regulatory, or administrative obligations.

5. Appointment Requests

Submitting an appointment request through the website does not create a confirmed appointment. Our office must contact you to confirm availability, date, time, and scheduling details.

Information submitted through an appointment request form may be used by our office to contact you about scheduling and related administrative matters.

6. Email and Website Form Communication

Email and website form communication may not be fully secure. Although we take reasonable steps to protect information submitted through the website, no website, email system, or internet transmission can be guaranteed to be completely secure.

Please avoid submitting highly sensitive information through general website forms. For detailed patient care, billing, records, or sensitive medical questions, please call the office or use a secure patient communication method if one is provided.

7. Cookies and Website Analytics

This website may use cookies, analytics tools, server logs, or similar technologies to understand how visitors use the website, improve performance, troubleshoot issues, and improve content.

Cookies are small files stored on your device. You may be able to disable cookies in your browser settings, but some website features may not work properly if cookies are disabled.

8. Third-Party Services

This website may link to or use third-party services, such as:

  • Online payment portals
  • Map and location services
  • Website analytics tools
  • Spam protection tools
  • Hosting and website security providers
  • Email or form notification systems
  • Social media platforms

Third-party services may collect or process information according to their own privacy policies. We do not control the privacy practices of third-party websites or platforms.

9. Online Payment Portal

If you use an online payment link provided on this website, you may be directed to a third-party payment or patient account platform. Payment information is handled by the third-party platform and is subject to that platform’s terms, privacy policy, and security practices.

Please review the payment platform’s policies before submitting payment or account information.

10. How Information May Be Shared

We do not sell your personal information through this website. We may share information in limited circumstances, including:

  • With staff or service providers who help operate the website or respond to inquiries.
  • With technology vendors that support website hosting, forms, security, analytics, or communications.
  • When necessary to respond to your request or provide administrative support.
  • When required by law, regulation, legal process, or government request.
  • When necessary to protect the rights, safety, or security of patients, visitors, the practice, or others.

11. Protected Health Information and HIPAA

Certain information collected, created, received, or maintained by a healthcare provider in connection with patient care may be considered protected health information under HIPAA or other healthcare privacy laws.

When applicable, Foot & Ankle Specialists handles protected health information according to applicable healthcare privacy and security requirements and the clinic’s Notice of Privacy Practices.

This website Privacy Policy is intended to explain website privacy practices. It does not replace the clinic’s Notice of Privacy Practices for patient health information.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information submitted through this website. However, no internet-based system can be guaranteed to be completely secure.

If you believe information you submitted through this website has been accessed or used improperly, please contact our office.

13. Data Retention

We may retain website form submissions, communication records, technical logs, and related information for as long as needed to respond to inquiries, support scheduling, maintain business records, comply with legal obligations, resolve disputes, and improve website operations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding personal information, such as the right to request access, deletion, correction, a copy of your information, or to opt out of certain uses of personal information.

Utah privacy law provides consumers with rights related to personal data, including the right to confirm whether a business is processing personal data, access personal data, request deletion of certain personal data, obtain a copy of personal data, and opt out of certain processing such as targeted advertising or sale of personal data when applicable.

To submit a privacy request, please contact us using the contact information listed below. We may need to verify your identity before responding to certain requests.

15. Children’s Privacy

This website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children through this website without appropriate consent.

If you believe a child has submitted personal information through this website, please contact us so we can review the request.

16. Do Not Track and Browser Signals

Some browsers may send “Do Not Track” or similar signals. Because there is not always a consistent industry standard for responding to these signals, this website may not respond to all browser-based tracking signals.

You may manage cookies and tracking preferences through your browser settings or applicable third-party tools.

17. External Links

This website may contain links to external websites. We are not responsible for the privacy practices, content, security, or accuracy of external websites. Please review the privacy policies of any third-party website you visit.

18. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the revised policy will be posted on this page with a new effective date.

Continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.

19. Contact Information

If you have questions about this Privacy Policy or want to submit a privacy request, please contact:

Foot & Ankle Specialists, PLLC
1561 W 7000 S, Suite 201
West Jordan, UT 84084
Phone: (801) 569-2696
Email: westjordan@healthierfeet.com